The Small Print

Customer Service
I hope you will be very pleased with your final imagery. Please contact me for any further assistance or to help to purchase additional canvas prints.

Digital caricatures will be completed within in 7 days of receiving pet photos and descriptions. Please note that sketch approval is required to complete your order within this time frame, it is not a strict requirement to do so, but I do need your feedback before I can move onto the final image so that I can make sure you are satisfied with the finished product. Please don’t worry if you haven’t been able to get back to me, we will get the image complete within good time. This is just being stated in case you need the image within a certain time frame. As of 14.03.18,  ONE 20x20cm canvas print will be included with a digital portrait. additional canvas prints can be ordered separately. Canvases are despatched within 14 working days of your approval for portrait completion.

Please note images are created in stages 1. A set of 3 sketches to choose from. 2. Alterations to chosen sketch 3. Clean up and colour approval. At stages 2 and 3 you can have up to 3 alterations. All images are on a plain colour background of your choice. Props can be added for an additional cost.

Possibly in busy periods waiting lists maybe taken. In this case a banner will appear on top of the shop page with a note stating the length of time you will have to wait for a portrait. By purchasing you will be added to the waiting list if there is a delay on the arrival date of your turn you will be offered a full refund if you don’t wish to hold your position in the queue

Delivery
If canvas prints are purchased they will be delivered within 7 to 14 working days. Canvases are ordered and despatched directly to clients from a separate company to FetchSketch and delivery is recorded.

Terms and Conditions
Portrait images are for Personal use only, they are not created for commercial use. Please contact me to enquire or get licence to reproduce for commercial, advertising or to print on merchandise with the intention to sell for profit.

If you would like to enquire about commercial illustration services please get in touch 🙂

By purchasing Fetch Sketch imagery you are agreeing to the terms and conditions

Social media offers

Current offer!

The autumn special offer stands as that for every order of a digital colour caricature, the customer will receive 1 free 20x20cm canvas which is usually an add on to the design service for an additional £15. This offer applies from the 02.10.17 to 31.10.17 any orders made outside of this time frame will not be eligible. Please let me know when I email the request of photos for concepts if you have seen the coupon for this month!

This offer does apply to the digital colour owner and pet portrait commissions.

Canvas prints are outsourced and delivered via fed ex direct to recipients. They usually arrive within 14 working days after I have completed the portrait 🙂

Thank you!